Avoiding Fraud for Customer ProtectionUpdated a month ago

In some cases, our fraud detection system may require order confirmation before processing. This may include providing a copy of your driver’s license and credit card (with sensitive details hidden) to verify your identity.

This typically happens when there is a mismatch in the billing address, an unusual shipping address, or multiple failed payment attempts with incorrect information.

Order confirmations help protect both you and us against fraudulent transactions. We understand this may be an inconvenience, and we appreciate your cooperation.