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How do I process a Return or Refund?Updated 9 days ago

How Do I Process a Return or Refund?

If you need to request a return or refund, please follow these steps:

  1. Review our Return Policy
    Make sure your item is eligible for return — it must be unopened, unused, and within 30 days of delivery. Please note that Luxury Leather Laces, partial Kits, opened Airbrushes, and used products are not eligible.

  2. Contact Us
    Email us at [email protected] with the following information:

    • Your full name

    • Order number

    • A brief description of the issue

    • Photos, if applicable (especially for damaged or incorrect items)

  3. Wait for Instructions
    Our team will review your request and provide specific return instructions. Please wait for confirmation before sending any items back.

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